Susan Hopkins

In 2008, CSUB embarked on a journey to build an office of events that includes the university event scheduling office that oversees the use of facilities for events on campus.  The intent was to centralize all event use into one office and better serve our external community.  In three years, we have created a centralized system with collaboration.  This includes a full-time event coordinator, nine facility coordinators and an event operations team to support these events.  We have also built a standard on-line facility use form, system to implement services and an office of events website with event planning guidelines.


Takeaways:
1. How to build a centralized office of events in an academic setting
2. How to create event policy and procedures and implement systemically
3. How to review and improve during the implementation phase